Privacy Policy
Last Updated: 21st October 2023
This Privacy Policy explains how JoyROI Company (hereafter “we”, “us”, “our”) collects, uses, shares, and protects your personal information when you use our website, joyroi.com. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.
Information We Collect
When you visit our website, we may collect the following information:
- Personal Information: This may include your name, address, email address, phone number, and other personal information you voluntarily provide to us when you request a quote, schedule a service, or contact us.
- Non-Personal Information: We collect non-personal information such as your browser type, IP address, operating system, and the pages you visited on our site.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, improve, and promote our services
- Communicate with you about your requests, orders, and questions
- Personalize your user experience on our website
- Analyze website usage for internal marketing and quality control purposes
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with service providers that assist us with our business operations, such as IT and customer service, under strict data protection requirements.
We may also disclose your personal information if required by law or in the event of a business transfer (e.g., sale, merger, or acquisition).
Cookies
Our website uses “cookies” to enhance your experience. Cookies are small files stored on your device that allow us to recognize you when you return to our site. You can choose to accept or decline cookies by modifying your browser settings.
Protecting Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure server environments, and other current technologies. However, please note that no method of transmission over the internet is 100% secure.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at the address provided below
- You may request details of personal information which we hold about you as governed by the laws of England & Wales. A small fee may be payable. If you would like a copy of the information held on you please contact us
- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.
- You have the right to have your personal information removed from our records. If you would like for this to happen, please write to us
Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.
Changes to This Policy
We may periodically update this policy. If we make significant changes, we will notify you through our website or via email.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at arnie@joyroi.com or by mail at Poldhu, Loveny Road, Saint Neot, Liskeard, Cornwall, PL146NL, United Kingdom. By using our site, you consent to our Privacy Policy. If you do not agree with any part of this Policy, please do not use our website.
